Legal

Privacy Policy

Last Updated: 14 May 2025  ·  Sukhumvit Heritage  ·  Bangkok, Thailand

Sukhumvit Heritage ("we", "us", "our") is committed to protecting the personal information of clients, enquirers, and visitors to our website. This Privacy Policy describes how we collect, use, store, and protect personal data in connection with our estate and inheritance legal services and with this website. It applies to all personal data processed by Sukhumvit Heritage in the course of providing services and operating our online presence.

If you have questions about this policy or about the handling of your personal data, please contact us at [email protected].

1. Personal Data We Collect

We collect personal data in the following circumstances:

1.1 Information You Provide Directly

  • Name, email address, and telephone number submitted through our website contact form or provided during consultation scheduling.
  • Information about your circumstances, estate, family situation, and assets provided during consultations and in the course of an engagement.
  • Correspondence by email, post, or telephone.

1.2 Information Collected Automatically

  • IP address, browser type, device information, and pages visited — collected through website analytics tools.
  • Cookie data — see Section 5 and our Cookie Policy for details.

1.3 Legal Basis for Processing

  • Contract performance: processing necessary to provide the services you have requested.
  • Legitimate interest: operating and improving our website, responding to enquiries.
  • Legal obligation: compliance with applicable laws, including Thai professional obligations applicable to legal practitioners.
  • Consent: where you have given explicit consent, such as for marketing communications.

2. How We Use Personal Data

We use personal data for the following purposes:

  • Responding to enquiries and scheduling consultations.
  • Providing estate inventory, business succession, and charitable bequest counsel as instructed.
  • Maintaining client records as required by Thai professional regulations applicable to legal practitioners.
  • Sending administrative communications related to your matter.
  • Improving our website and understanding how it is used.
  • Complying with legal and regulatory obligations.

2.1 Data Sharing

We do not sell personal data to third parties. We may share data in the following limited circumstances:

  • Third-party valuers and specialists: where required to carry out an engagement, and only with your knowledge and consent.
  • Service providers: website hosting, email services, and analytics providers who process data on our behalf under appropriate data processing agreements.
  • Legal requirements: where disclosure is required by law, court order, or Thai regulatory authority.

2.2 Data Retention

Client engagement files are retained for a minimum of seven years following the conclusion of an engagement, in accordance with Thai professional obligations for legal practitioners. Website enquiry data not resulting in an engagement is retained for twelve months. Analytics data is retained for twenty-four months.

3. Data Protection Measures

  • Website data is transmitted over encrypted HTTPS connections.
  • Client files are stored in access-controlled systems with restricted practitioner access.
  • Physical documents containing personal data are stored securely and destroyed when no longer required.
  • In the event of a data breach that poses a risk to individuals, we will notify affected parties and relevant authorities as required by applicable law.
  • We review our data security practices periodically and update them as necessary.

4. International Data Transfers

Our practice is based in Thailand and processes data primarily within Thailand. Where third-party service providers (such as cloud hosting or analytics providers) process data outside Thailand, we ensure that appropriate safeguards are in place. Clients whose matters involve crossborder legal considerations should note that information relevant to those matters may need to be shared with practitioners in other jurisdictions, and we will discuss this with you before doing so.

5. Cookies

Our website uses cookies for essential functionality and, where you consent, for analytics purposes. Cookies do not contain personal identification information by themselves, but analytics data may be linked to browsing behaviour on our site.

For full details of the cookies we use, their purposes, and how to manage your preferences, please see our Cookie Policy.

6. Your Rights

You have the following rights in relation to your personal data:

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data where there is no legitimate reason for its continued retention.

Right to Portability

Receive your personal data in a structured, commonly used format.

Right to Object

Object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Withdraw any consent previously given — this does not affect processing already carried out.

To exercise any of these rights, please contact us at [email protected]. We will respond within thirty days. If you are dissatisfied with our handling of a request, you may lodge a complaint with the relevant data protection authority. In Thailand, data protection matters are overseen under the Personal Data Protection Act B.E. 2562 (PDPA). For clients based in the EU or EEA, the relevant supervisory authority in your country of residence may also have jurisdiction.

7. Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policies of any external sites you visit.

8. Children's Privacy

Our services are directed to adults aged 18 and over. We do not knowingly collect personal data from persons under the age of 18. If you believe a minor has provided personal data through our website, please contact us and we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any change constitutes acceptance of the revised policy.

10. Contact

For all privacy-related enquiries, requests, or concerns, please contact the data controller:

Organisation: Sukhumvit Heritage

Address: 67 Sukhumvit Soi 24, Khlong Tan, Khlong Toei, Bangkok 10110, Thailand

Email: [email protected]

Telephone: +66 2 651 9472